Welcome to Süleymaniye Hamam. Your privacy is critically important to us. This Privacy Policy document contains types of information that is collected and recorded by our website and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
1. Information We Collect
When you visit our website or make a reservation, we may collect the following information:
- Personal identification information (Name, email address, phone number, country).
- Identity information for local citizens (TC Kimlik No) as required by local regulations.
- Booking details including dates, times, and guest counts.
- Technical data such as IP addresses, browser types, and usage patterns via cookies.
2. How We Use Your Information
The information we collect is used in the following ways:
- To process and manage your hamam reservations.
- To communicate with you regarding your booking or inquiries.
- To improve our website experience and customer service.
- To comply with legal obligations and safety regulations in Turkey.
- To prevent fraudulent transactions and ensure the security of our services.
3. Data Protection and Security
We implement a variety of security measures to maintain the safety of your personal information. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.
4. Cookies Policy
Our website uses 'cookies' to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
5. Third-Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, so long as those parties agree to keep this information confidential.
6. Your Rights
Under the Law on the Protection of Personal Data (KVKK) in Turkey, you have the right to access, correct, or request the deletion of your personal data. You may also object to the processing of your data under certain circumstances.
7. Contact Us
If there are any questions regarding this privacy policy, you may contact us using the information below:
Süleymaniye Hamam
Süleymaniye Mahallesi, Mimar Sinan Caddesi No:20
Fatih, Istanbul / Turkey
Email: info@suleymaniyehamam.com.tr