Q&A / Contact
Duration & Services
- The entire hamam experience will last 90 minutes .
- 30 minute hot room resting session
- 30 minute personal masseur service : full body peeling, soap washing and soap massage.
- 30 minute drink and relax in the cooler room and after change your clothes.
- Hot room resting & self bath-washing session
- A lockable private changing room.
- Shorts for men
- Bikini and shorts for women
- Slippers
- Wrap and dry towels
- Shampoo & body gel
- Enjoy your free drinks.
How To Make a Reservation?
- 1. First enter your information completely and accurately on our web site.
- 2. You will receive an e-mail that your reservation is "waiting for confirmation".
- 3. In the second e-mail you have to click green button to confirm your reservation.
- 4. If you do not click the green button, then your reservation request will be cancelled by the system.
- We recommend booking at least two / three days before the visit.
- Reservation can be done only online on our website .
- Reservations are only considered valid if you have received a confirmation email .
- After the reservation, It is not allowed to change time.
Arrival Time
Please arrive 15 minutes prior to your appointment. Your service begins at the time scheduled.
Payment
Payment is cash only ( no credit cards ). You can pay in Turkish Liras, Euros or Dollars.
Payment is cash only ( no credit cards ). You can pay in Turkish Liras, Euros or Dollars.
How To Tip?
Tips for your masseurs are customary (usually 5-10%). The tip box is at the reception.
Tips for your masseurs are customary (usually 5-10%). The tip box is at the reception.
Hamam Clothes
We provide women a bikini. Shorts for everyone. If you want, you can also bring your swimming suits and slippers (for wet floor).
Accesory
Please don`t wear any rings, watch, earrings, necklace etc. during the bath.
Mobile Phone
Please turn off the sound of your mobile phone and don`t take it to the treatment room.
Health
Consider your health responsibly and do not use the bath if the heat will make you feel worse. In case of health problems or injury, please contact reception immediately.
Disabled
There is no ramp or service rooms suitable for disabled access.
Gift Certificates
We do not sell gift cards/certificates for hamam use.
Groups
Due to our capacity limitations, unfortunately, we are unable to accept groups larger than 4 people. Thank you for your understanding.
Any Discount?
Due to the limited availability and space, there is no discount for groups.
Pregnant
We do not recommend admission to those who are more than two months pregnant .
Children Minimum Age 16+
Suleymaniye Hamam is a space for adults. Children must be at least 16 years old and accompanied by an adult.
Lost Items
We are not responsible for left unattended or forgotten items, but we keep forgotten items for a month.
To Take Pictures
You can take pictures or videos at the lobby. But it is strictly not allowed to take pictures or videos at the washing area.
How to Tip?
Tips for your masseurs are customary and greatly appreciated. The tip box is at the reception.
Branch
Historical Suleymaniye Hamam® / Turkish Bath has no other branches nor affiliated with any other Hamam.
Be Aware / Attention
- The floor of the bath area may be slippery, please be careful.
- No smoking and no alcohol at Hamam.
- There can be other guests in other areas of the hamam, so please don`t speak loudly.
Cancellation Policy
No-Show
If you do not come to your appointment without notice on time, your reservation will be automatically canceled.
Late Arrivals
If you do not notify Süleymaniye Hamam by email that you will be late, your appointment will be automatically canceled by the system 15 minutes after the appointment time. Guests who arrive late for their appointment will be served for the remaining time.
24 Hour Cancellation Policy
We kindly request that you provide us with at least 24 hours notice by email ( info@suleymaniyehamami.com.tr ) if you need to modify or cancel your appointment.
Unfortunately, we are unable to accommodate changes or cancellations requests made just a few hours before the appointment.
- We do not accept cancellation or rescheduling over the phone.
Same Day Cancellation
Same day reservation cancellation is not possible.
Reminders
As a courtesy, we will send you reminder emails.
Rescheduling
If you need to reschedule your appointment instead of canceling it, we kindly request that you provide us with at least 24 hours` notice by email (info@suleymaniyehamami.com.tr).
Rejection
- Any fraudulent or suspicious activity and wrong information provided while making reservation.
- Appointments of people who request a reservation but do not respond to our approval or reminder emails are canceled by the system.
Reservation can be done only on our website .
You have to book online in order to enter the hammam.
The hamam has always been heated only by natural oak wood fires. Since 1550 for 24 Hours
No. We do not sell gift cards for hamam use.
We provide everything. If preffered, you can bring your own bathing suit.
We are only open everyday for couples & families (Man & Woman) from 10:00 and 21:30 the last entry is 20:00.
(For Ladies / Women Only Temporarily Closed )
(For Gentlemen / Men Only) Every Morning 07:00-09:00 Except Sundays
Yes, they are all very well trained.
Yes we are open everyday. 7 days a week (Holidays,Christmas,Easter-Paskalya.. etc) from 10:00 and 21:30 the last entry is 20:00.
We do not recommend admission to those who are more than two months pregnant. Please consult your doctor for details .
Yes there are hair dryers. You can use free of charge.
It is located in a 472 year historical building desinged by the famous architect Sinan. You can feel that time is back to the Ottoman period, when you take a bath here. The bath is authentic and traditional.
Contact Us
If you did not find what you were looking for in our Q&A and web site, please contact us here.